Remote phone answering and appointment booking service
Starting costs about $5,470 in the United States and 979,000 NGN in Nigeria. After 12 months, this business can bring in about $2,460 net per month in the United States and 602,000 NGN in Nigeria. The starting money comes back in about 8 months, with 40 hours of work per week.
Mundyo estimates, data as of 2026-11-02.
See the numbers for my countryFree, no account, in the currency of 247 countries.
The numbers
| Country | To start | Net per month (month 12) |
|---|---|---|
| United States | $5,470 | $2,460 |
| Nigeria | 979,000 NGN | 602,000 NGN |
| United Kingdom | £3,750 | £1,670 |
| Kenya | 247,000 KES | 79,900 KES |
| India | 127,000 INR | 58,300 INR |
Amounts adjusted to each country's price and income levels.
The problem
Tradespeople, medical practices and small firms miss calls while working, and each missed call may be a customer lost to a competitor.
The solution
A small team of remote receptionists who answer in the client's name following a script, book appointments in their calendar and pass on messages in real time.
Your customers
Tradespeople, health professionals, law and accounting firms, estate agencies and small service businesses without a switchboard.
How you make money
Subscription of 80 to 400 € per month depending on call volume, or 1 to 2 € per call above the package.
Competition
Large call centres, online secretarial platforms, answering machines and automated voice assistants, relatives answering for free.
Who has an edge
Someone with reception or secretarial experience, a good phone voice and rigour, able to train and supervise two or three receptionists, offers a more human service.
The risks
Demanding hours coverage, message errors that upset clients, competition from voice assistants, confidentiality of health data.
The first 3 steps
- Choose virtual switchboard and shared calendar software
- Write a standard script for one sector, such as tradespeople
- Offer a free month to three pilot clients
How the numbers are calculated
Example in a high-income eurozone country, at month 12: revenue €3,100 − costs €1,400 = €1,700 net per month. Revenue: 12 clients × €220 + 300 extra calls × €1.50. Costs: cloud phone system, scheduling software, headset and computer, social contributions. For other countries, Mundyo adjusts the starting budget to the price level (World Bank) and the income to prices and customers' purchasing power, then converts at the day's exchange rate.
Frequently asked questions
How much does it cost to start: Remote phone answering?
About $5,470 (United States), 979,000 NGN (Nigeria), £3,750 (United Kingdom), depending on the country. Mundyo calculates the amount for 247 countries.
How much can you earn per month?
After 12 months, about $2,460 (United States), 602,000 NGN (Nigeria), £1,670 (United Kingdom) net per month, after costs.
How long until I get my starting money back?
About 8 months, with 40 hours of work per week.
What are the risks?
Demanding hours coverage, message errors that upset clients, competition from voice assistants, confidentiality of health data.
Where do I start?
1. Choose virtual switchboard and shared calendar software 2. Write a standard script for one sector, such as tradespeople 3. Offer a free month to three pilot clients
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